In the event that a matching record is found, you will receive a certified copy of the decree absolute. If there is no trace of a decree having been granted, you will be issued with a 'no-trace' certificate. Standard orders are typically fulfilled within 2 weeks. Priority orders are completed within 1 week.
The standard service includes a 10-year search and the certificate production – additional block of 10 years can be purchased optionally. Please complete as much of the form as possible to avoid any unnecessary delay to your order.
Please be aware that any certificate issued after 2006 is only available directly from the General Register Office. We may still be able to obtain the certificate for you from a local registry office, but be advised that this is likely to take longer than the stated timespan.
Stated delivery times are in addition to the time taken to complete the service chosen.
We are only able to provide Scottish Divorce Decrees issued after 1984. If they were issued before this date, we will not be able to provide them.
When you place your order, you will receive a confirmation email with your order reference. Our specialist team will personally check all of the information in your request. If there is any additional information required, or something needs clarification, we will get in touch as soon as possible.
Once the request information is ready, we will search the necessary archives in order to locate the correct record for you. We automatically cover a 5 year search each side of your given event date if required. Once the correct record is located, we will then request a duplicate certificate is issued and advise you via email that the request has been made.
As soon as the certificate is ready for dispatch, we will notify you that it's on its way. If you have requested a scan, we will email this to you at this point.
All timescales shown on the website refer to how long it will take us to process your request and have the document issued. Upon completion, we will send your order by the method chosen when your order has been placed.
We use a range of methods to ensure secured delivery of your documents. These are determined by the country you live in as follows:
UK Deliveries
Deliveries to UK addresses, including The Channel Islands and the Isle of Man, may be sent via First Class or UK Next Day Courier. Deed Polls can only be sent via UK Next Day Courier.
Overseas Deliveries
Services for deliveries overseas vary dependent on your location. For most countries including the EU, North America and Australia, we offer Standard Royal Mail International post. This is not a tracked or insured postal method. We do offer Royal Mail International Track And Sign for an additional cost. If you require your certificate quickly we do offer a global courier service via UPS and DHL.
Failed Deliveries
If you have opted for a signed service and no-one is available to sign for the delivery, the package will be taken back to the local sorting office or depot and you will be left a card asking you to collect the item or arrange for a reattempted delivery at a convenient time.