{"id":13,"date":"2024-07-08T09:04:55","date_gmt":"2024-07-08T09:04:55","guid":{"rendered":"https:\/\/scannableidcards.com\/?page_id=13"},"modified":"2025-04-15T19:01:42","modified_gmt":"2025-04-15T19:01:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/phonyidcards.com\/?page_id=13","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n<h2 class=\"\" data-start=\"294\" data-end=\"326\">\ud83d\udd01 Return &amp; Exchange Policy<\/h2>\r\n<p class=\"wp-block-paragraph\" data-start=\"327\" data-end=\"364\"><strong data-start=\"327\" data-end=\"364\">Your Satisfaction is Our Priority<\/strong><\/p>\r\n<p class=\"\" data-start=\"366\" data-end=\"587\">At <strong data-start=\"369\" data-end=\"385\">Scannable ID<\/strong>, we want you to be completely confident in your purchase. If you&#8217;re not fully satisfied with your order, we offer a straightforward return and exchange process. Please review the terms below carefully.<\/p>\r\n<hr class=\"\" data-start=\"589\" data-end=\"592\" \/>\r\n<h3 class=\"\" data-start=\"594\" data-end=\"628\">\u2705 Return &amp; Exchange Conditions<\/h3>\r\n<ul data-start=\"630\" data-end=\"1285\">\r\n<li class=\"\" data-start=\"630\" data-end=\"767\">\r\n<p class=\"\" data-start=\"632\" data-end=\"767\">Returns or exchanges must be requested <strong data-start=\"671\" data-end=\"689\">within 30 days<\/strong> of receiving your item. Requests made after this period will not be eligible.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"768\" data-end=\"931\">\r\n<p class=\"\" data-start=\"770\" data-end=\"931\">To initiate a return or exchange, email us at <strong data-start=\"816\" data-end=\"846\"><a href=\"mailto:ScannableIDcards@gmail.com\" rel=\"noopener\" data-start=\"818\" data-end=\"844\">ScannableIDcards@gmail.com<\/a><\/strong> with your <strong data-start=\"857\" data-end=\"873\">order number<\/strong> and include <strong data-start=\"886\" data-end=\"906\">photos or videos<\/strong> of the item in question.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"932\" data-end=\"1048\">\r\n<p class=\"\" data-start=\"934\" data-end=\"1048\">Items must be in <strong data-start=\"951\" data-end=\"981\">unused, original condition<\/strong> with all packaging and tags intact. Proof of purchase is required.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"1049\" data-end=\"1153\">\r\n<p class=\"\" data-start=\"1051\" data-end=\"1153\">Unauthorized returns will not be accepted. Please wait for our approval before shipping anything back.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"1154\" data-end=\"1285\">\r\n<p class=\"\" data-start=\"1156\" data-end=\"1285\">Returns must be shipped using a <strong data-start=\"1188\" data-end=\"1217\">trackable shipping method<\/strong>. We are not responsible for lost return shipments without tracking.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr class=\"\" data-start=\"1287\" data-end=\"1290\" \/>\r\n<h3 class=\"\" data-start=\"1292\" data-end=\"1319\">\ud83d\udeab Non-returnable Items<\/h3>\r\n<ul data-start=\"1321\" data-end=\"1423\">\r\n<li class=\"\" data-start=\"1321\" data-end=\"1354\">\r\n<p class=\"\" data-start=\"1323\" data-end=\"1354\">Discounted or clearance items<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"1355\" data-end=\"1369\">\r\n<p class=\"\" data-start=\"1357\" data-end=\"1369\">Gift cards<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"1370\" data-end=\"1423\">\r\n<p class=\"\" data-start=\"1372\" data-end=\"1423\">Items damaged due to customer misuse or mishandling<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr class=\"\" data-start=\"1425\" data-end=\"1428\" \/>\r\n<h3 class=\"\" data-start=\"1430\" data-end=\"1451\">\ud83d\udd04 Return Process<\/h3>\r\n<p class=\"\" data-start=\"1453\" data-end=\"1633\"><strong data-start=\"1453\" data-end=\"1477\">1. Request a Return:<\/strong><br data-start=\"1477\" data-end=\"1480\" \/>Email us at <strong data-start=\"1492\" data-end=\"1522\"><a href=\"mailto:ScannableIDcards@gmail.com\" rel=\"noopener\" data-start=\"1494\" data-end=\"1520\">ScannableIDcards@gmail.com<\/a><\/strong> with your order number and media evidence (images or video). Our team will respond within <strong data-start=\"1613\" data-end=\"1632\">3 business days<\/strong>.<\/p>\r\n<p class=\"\" data-start=\"1635\" data-end=\"1836\"><strong data-start=\"1635\" data-end=\"1657\">2. Ship Your Item:<\/strong><br data-start=\"1657\" data-end=\"1660\" \/>If approved, we\u2019ll provide a return address and detailed instructions. Please include tracking information with your return. Returns sent without tracking will not be accepted.<\/p>\r\n<p class=\"\" data-start=\"1838\" data-end=\"2025\"><strong data-start=\"1838\" data-end=\"1864\">3. Refund or Exchange:<\/strong><br data-start=\"1864\" data-end=\"1867\" \/>Once received, we will inspect your return within <strong data-start=\"1917\" data-end=\"1938\">3\u20135 business days<\/strong>. If approved, we will process a <strong data-start=\"1971\" data-end=\"1981\">refund<\/strong> or send out a <strong data-start=\"1996\" data-end=\"2011\">replacement<\/strong> as requested.<\/p>\r\n<hr class=\"\" data-start=\"2027\" data-end=\"2030\" \/>\r\n<h3 class=\"\" data-start=\"2032\" data-end=\"2064\">\ud83d\udcb8 Return Shipping &amp; Charges<\/h3>\r\n<ul data-start=\"2066\" data-end=\"2389\">\r\n<li class=\"\" data-start=\"2066\" data-end=\"2203\">\r\n<p class=\"\" data-start=\"2068\" data-end=\"2203\">If the return is due to our error (e.g., incorrect or defective item), <strong data-start=\"2139\" data-end=\"2174\">we\u2019ll cover the return shipping<\/strong> and issue a <strong data-start=\"2187\" data-end=\"2202\">full refund<\/strong>.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"2204\" data-end=\"2349\">\r\n<p class=\"\" data-start=\"2206\" data-end=\"2349\">If the return is due to customer reasons (e.g., ordered wrong item or changed mind), the <strong data-start=\"2295\" data-end=\"2322\">customer is responsible<\/strong> for return shipping costs.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"2350\" data-end=\"2389\">\r\n<p class=\"\" data-start=\"2352\" data-end=\"2389\">We <strong data-start=\"2355\" data-end=\"2388\">do not charge restocking fees<\/strong>.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr class=\"\" data-start=\"2391\" data-end=\"2394\" \/>\r\n<h3 class=\"\" data-start=\"2396\" data-end=\"2410\">\ud83d\udcb3 Refunds<\/h3>\r\n<ul data-start=\"2412\" data-end=\"2763\">\r\n<li class=\"\" data-start=\"2412\" data-end=\"2543\">\r\n<p class=\"\" data-start=\"2414\" data-end=\"2543\">Once your return is approved and processed, a refund will be issued to your original payment method within <strong data-start=\"2521\" data-end=\"2542\">2\u20133 business days<\/strong>.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"2544\" data-end=\"2713\">\r\n<p class=\"\" data-start=\"2546\" data-end=\"2713\">If you don\u2019t see the refund after that time, please check with your bank or credit card provider. If needed, email us at <strong data-start=\"2667\" data-end=\"2697\"><a href=\"mailto:ScannableIDcards@gmail.com\" rel=\"noopener\" data-start=\"2669\" data-end=\"2695\">ScannableIDcards@gmail.com<\/a><\/strong> for assistance.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"2714\" data-end=\"2763\">\r\n<p class=\"\" data-start=\"2716\" data-end=\"2763\"><strong data-start=\"2716\" data-end=\"2763\">Original shipping costs are non-refundable.<\/strong><\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr class=\"\" data-start=\"2765\" data-end=\"2768\" \/>\r\n<h3 class=\"\" data-start=\"2770\" data-end=\"2796\">\ud83d\udeab Order Cancellations<\/h3>\r\n<ul data-start=\"2798\" data-end=\"3026\">\r\n<li class=\"\" data-start=\"2798\" data-end=\"2875\">\r\n<p class=\"\" data-start=\"2800\" data-end=\"2875\">You may cancel your order <strong data-start=\"2826\" data-end=\"2844\">free of charge<\/strong> if it has <strong data-start=\"2855\" data-end=\"2874\">not yet shipped<\/strong>.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"2876\" data-end=\"2937\">\r\n<p class=\"\" data-start=\"2878\" data-end=\"2937\">Once an order has been shipped, we are unable to cancel it.<\/p>\r\n<\/li>\r\n<li class=\"\" data-start=\"2938\" data-end=\"3026\">\r\n<p class=\"\" data-start=\"2940\" data-end=\"3026\">If canceled in time, a <strong data-start=\"2963\" data-end=\"2978\">full refund<\/strong> will be issued to your original payment method.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr class=\"\" data-start=\"3028\" data-end=\"3031\" \/>\r\n<p class=\"\" data-start=\"3033\" data-end=\"3137\">If you have any questions about this policy or need help with a return, don\u2019t hesitate to contact us at:<\/p>\r\n<p class=\"\" data-start=\"3139\" data-end=\"3172\">\ud83d\udce7<a href=\"mailto:ScannableIDcards@gmail.com\"> <strong data-start=\"3142\" data-end=\"3172\">ScannableIDcards@gmail.com<\/strong><\/a><\/p>\r\n<p class=\"\" data-start=\"3174\" data-end=\"3251\">We&#8217;re here to help and ensure your experience is smooth from start to finish.<\/p>\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd01 Return &amp; Exchange Policy Your Satisfaction is Our Priority At Scannable ID, we want you to be completely confident in your purchase. If you&#8217;re not fully satisfied with your order, we offer a straightforward return and exchange process. Please review the terms below carefully. \u2705 Return &amp; Exchange Conditions Returns or exchanges must be&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Scannable ID Cards<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/phonyidcards.com\/?page_id=13\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Scannable ID Cards\" \/>\n<meta property=\"og:description\" content=\"\ud83d\udd01 Return &amp; Exchange Policy Your Satisfaction is Our Priority At Scannable ID, we want you to be completely confident in your purchase. If you&#8217;re not fully satisfied with your order, we offer a straightforward return and exchange process. 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